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AI agency · Malaysia

AI agents thatgive your teamsuperpowers.

We design and build custom AI agents that plug into the tools you already use. While you sleep they read the orders, answer buyers and draft the reports, so your team starts the day with the routine work done and only the decisions left. Nothing important happens without your OK.

  • You own the code and the data
  • Fixed quote before we build
  • Nothing sends or spends without your OK
Ops agentRunning · 06:00 daily check
Sample
  1. Read yesterday's orders from Shopee, Lazada and POS1,816 orders
  2. Checked stock in 2 warehouses and 4 outlets372 SKUs
  3. Found products that run out before the next delivery3 found
  4. Drafted purchase orders using supplier lead time and MOQ3 drafts
Needs your OK

3 purchase orders, RM 18,640 in total

Sales agent · WhatsApp
Do you deliver to Penang? Need 40 units.
Yes, 2–3 working days. For 40 units I'll ask our team for a bulk quote. Which company is this for?
Done before you woke up 0 sample data
ShopeeLazadaTikTok ShopShopifyStoreHub POSWhatsApp BusinessInstagramFacebookMeta AdsGoogle AdsGmail & OutlookExcel & Google SheetsYour own ERP ShopeeLazadaTikTok ShopShopifyStoreHub POSWhatsApp BusinessInstagramFacebookMeta AdsGoogle AdsGmail & OutlookExcel & Google SheetsYour own ERP

Where the hours go

Your team is busy. Most of it is copy, paste and chase.

01

Reports glued together by hand

Five exports, one spreadsheet, every Monday. By the time it's done, the numbers are a week old.

02

Messages left until morning

Buyers ask at night and on weekends, and not every buyer waits for an answer.

03

Stock-outs spotted too late

Nobody sees the bestseller running dry until the shelf is empty and the supplier needs 45 days.

04

Leads and quotes that go quiet

Enquiries sit in five inboxes. Follow-ups depend on someone remembering, so warm leads go cold.

05

Ad budgets nobody watches at 2am

A campaign goes wrong on Friday night and burns all weekend before anyone looks.

Your new superpower

Same morning. One team starts with the work already done.

Same six morning jobs, done two ways. Your team keeps every decision. The agent takes the copying, checking and chasing before anyone opens a laptop.

Your team, by handStarting at 9:00
  1. Pull yesterday's sales from every channel
  2. Check stock and spot what runs out
  3. Answer the messages that came in overnight
  4. Chase the quotes that went quiet
  5. Check what the ads spent overnight
  6. Put together the morning report

Copy, paste, check, chase…

Your team + an AI agentStarted at 6:00 on its own
Sample
  1. Pull yesterday's sales from every channel
  2. Check stock and spot what runs out
  3. Answer the messages that came in overnight
  4. Chase the quotes that went quiet
  5. Check what the ads spent overnight
  6. Put together the morning report
Needs your OK

All six done. 2 things wait for you: a purchase order and a reply to a bulk buyer.

Illustration with sample tasks, not a measurement of your business. In the free audit we go through your own tasks.

Be in every chat at once

Buyers on WhatsApp, Instagram and Facebook get an answer the moment they ask, at 2pm or 2am.

See the whole business by breakfast

Every channel, outlet and warehouse summed up in one brief, ready before your first coffee.

Never drop a follow-up

Every lead, quote and unpaid invoice chased on time, with the message drafted and waiting.

Eyes on your ad spend all night

Campaigns checked around the clock. Anything odd is flagged with a suggested fix.

And you keep the last word

The agent does the legwork. Anything that sends, spends or promises waits for your OK.

AI agent building

Hire an AI team that already knows your business.

An AI agent is software that is given a job, reads your data, uses your tools to finish the task, and checks with you before anything that matters. Here are the agents we build most often. Each one is made to fit your business, not bought off a shelf.

Sales agent

Replies to Instagram, Facebook and WhatsApp messages, answers product questions, qualifies the buyer and files the lead.

Works in
WhatsApp · Instagram · Facebook · your CRM
Asks you before
Quoting a price, giving a discount, promising a date
See the demo →

Operations agent

Watches sales and stock across every channel, flags what runs out, and drafts purchase orders using supplier lead time and MOQ.

Works in
Shopee · Lazada · POS · your ERP or sheets
Asks you before
Sending any PO to a supplier
See the demo →

Management agent

Writes the morning brief and the Monday pack, and answers questions like "why did sales drop?" with the numbers behind each answer.

Works in
Your dashboard · WhatsApp · email
Asks you before
Sharing reports outside your team
See the demo →

Marketing agent

Checks Meta and Google campaigns all day, flags waste, and proposes pauses and budget moves within the limits you set.

Works in
Meta Ads · Google Ads · your sales data
Asks you before
Any change to spend or a live campaign
See the demo →

Customer service agent

Answers order status, returns and "how do I use it" questions from your own policies, and hands hard cases to a person with the full history.

Works in
WhatsApp · email · marketplace chat
Asks you before
Refunds, exceptions, anything off-policy
See the demo →

Admin & back-office agent

Turns orders into invoices, chases unpaid ones, files documents and keeps sheets in sync, so nobody re-types the same thing twice.

Works in
Email · Google Drive · sheets · accounting tools
Asks you before
Sending invoices or reminders to customers
Ask about it in the audit →

What goes into every agent we build

An agent is only as good as its job description, its data and its limits. We set up all five before it does any real work.

  1. 1The job

    Written like a job description: what it does, how it decides, and when it stops.

  2. 2Your knowledge

    Products, prices, policies and past answers, so it speaks like your company.

  3. 3Your tools

    Connected to your store, chat, sheets and ad accounts, read-only wherever possible.

  4. 4Guardrails

    Approval steps, spending limits and an off switch you control.

  5. 5A full log

    Every step and every approval recorded, so you can check what it did and why.

What we offer

Everything we build, in one place.

Start with one. Each piece connects to the next, so your agents, chatbot, dashboard and ads all share the same data.

Custom AI Agents

Our core service

We design, build and run AI agents for one job or a whole team: sales, operations, reporting, marketing or admin. Built around how your business actually works.

Good for
  • Teams drowning in repeat tasks
  • Owners who want a daily brief, not a pile of reports
  • Work that spans several tools
You get
  • A working agent connected to your systems
  • An approval queue and an off switch
  • A log of every step, plus training for your team
Watch an agent run →

AI Chatbots for Sales & Support

A chatbot on WhatsApp, Instagram, Facebook or your website that answers from your catalogue and policies, day and night.

Good for
  • Brands with lots of DMs
  • After-hours enquiries
You get
  • Qualified leads filed for your team
  • Hand-over to a person when needed
See the chatbot →

AI ERP & Ops Dashboards

Sales, stock and cash from every channel and outlet in one place, refreshed automatically, with an AI agent on top.

Good for
  • Multi-channel sellers
  • Chains and distributors
You get
  • One live view, in your name
  • Restock plans and forecasts
See the dashboard →

AI Ads Manager

A system that watches your Meta and Google campaigns, reports daily and proposes changes within caps you set.

Good for
  • Brands spending on ads every day
  • Owners who can't check at 2am
You get
  • Daily digest and spend caps
  • Every change proposed first
See the ads manager →

Workflow Automation & Integrations

The glue between your tools: orders to accounts, leads to CRM, alerts to WhatsApp. If your team copies it, we can automate it.

Good for
  • Data typed into more than one place
  • Jobs that run on a schedule
You get
  • Scheduled jobs with retries and alerts
  • A switch to turn each one off

AI-Ready Websites & Stores

Fast brand sites, landing pages and Shopify stores built to sell, with your chatbot and tracking built in from day one, and motion like you see on this page (see the lab).

Good for
  • A new brand or launch
  • A site that doesn't bring enquiries
You get
  • Pages written to convert
  • Leads flowing to your agents

AI Audit & Roadmap

Not sure where AI fits? We look at how your team works and tell you which jobs to hand to an agent first, and which to leave alone.

Good for
  • Owners starting with AI
  • Teams that tried tools and gave up
You get
  • A shortlist in plain language
  • A fixed quote if you want us to build it
Book the free audit →

Sister studio

Need AI video and ad creative?

Video has its own home: Realism Studio, our AI video studio. Product films and ads without a shoot, checked against your real product.

Visit Realism Studio ↗

Live demos

Don't take our word for it. Click around.

Interactive demos with sample data. They work the same way as the systems we hand over.

Agent consoleSample data

Give the agent a job

Pick a job. The agent plans it, uses your tools step by step, then stops and asks before anything goes out.
  • Each step uses a real tool: your store, sheets, inbox or ad account
  • It stops and asks before sending, ordering or spending
  • Every run is logged, so you can see what it did and why

Motion lab

Everything moving on this page is drawn live in code.

We design the screens your team and your customers use, not only the AI behind them. Interfaces, dashboards and brand motion that stay light enough to load fast on a phone. Move your pointer over the tiles, or tap them.

01 · DATA FLOWYour tools in, finished work outOrders, stock and chats stream into one agent and come out as a brief, draft POs and replies.

Our agents
reply

02 · KINETIC TYPEWords that move with meaningLetter-by-letter motion for headlines, ads and product launches.
03 · GENERATIVEA signal that reacts to youGenerative visuals drawn every frame. Move or drag across it.
Draft PO · Hydra Serum1,200 units · arrives 4 Nov · sample
Needs your OK

✓ Sent to supplier · logged 06:02

04 · INTERFACE MOTIONFeedback you can feelEvery click answers back: load, confirm, log. Press Approve.

Recent builds

Built for real Malaysian businesses.

Four AI systems we designed this year. Client names and figures stay private, so the numbers on these screens are hidden.

AI operations deskMulti-brand distributor · an AI agent on top of the ERP that writes the weekly brief
Unified retail dashboardMulti-outlet retail brand · outlets, marketplaces and web store in one view, with an AI morning brief
Stock & expiry plannerReorder plan by lead time, MOQ and safety stock, with one-click draft POs
Forecast & reorderPer-product demand, run-out date and the day to place the order

Hours back

How much time could your team get back?

Put in your own numbers. This is your estimate, not our promise. In the free audit we go task by task and tell you what we'd hand to an agent and what we wouldn't.

  • Weekly sales reportBuilt overnight from every channel. Your team reviews it instead of building it.
  • Stock checksRun-out dates and draft POs ready each morning.
  • Customer messagesCommon questions answered right away. Real buyers handed to your team.
  • Lead follow-upsEvery enquiry logged and chased on time, with drafts waiting for your OK.
Hours back per month0
Value per yearRM 0
Full-time staff equivalent0
Check my numbers in a free audit →

Based only on what you enter here. A month is counted as 4.33 weeks and a full-time role as 173 hours a month.

How we work

From first call to a working agent, with no surprises on price.

  1. 1

    Free AI audit

    30 minutes on a call. We map where your team's hours go and which jobs are worth giving to an agent first.

  2. 2

    Blueprint & fixed quote

    We connect to your real systems and prove the data flows before anything is built. You get a written plan and a fixed price.

  3. 3

    Build & weekly demos

    You see the agent working on your own data every week, not a big reveal at the end. Your feedback shapes the next round.

  4. 4

    Handover & care

    We train your team, hand over the code and docs, and keep it running: monitoring, fixes and small changes each month.

Why Futuriz AI

Built the way a careful business owner would build it.

You own it

Your code, your database, your accounts. No black box: everything is set up in your company's name and handed over to you.

Approval first

The agent drafts and you decide. Payments, ad spend, purchase orders and customer emails always wait for a person to approve.

Made for Malaysia

Shopee, Lazada, TikTok Shop, local POS, WhatsApp-first customers, and replies in English, Bahasa Malaysia or 中文.

Honest numbers

Dashboards are checked against your marketplace statements and POS before launch. If the numbers don't match, it isn't done.

Every step on record

Each agent keeps a log of what it read, what it did and who approved it, so nothing happens in the dark.

One team, every system

Agents, chatbot, dashboard and ads built by one team, so they share data instead of fighting each other.

FAQ

Questions business owners ask us.

Something else on your mind? Ask it in the free audit.

What exactly is an AI agent?

Software that is given a job, not just a question. It reads your data, uses your tools (your store, chat, sheets or ad account) step by step to finish the task, and stops to ask you before anything important. A chatbot answers; an agent also gets work done.

How much does it cost?

It depends on what we connect and build, so we don't guess before we see your setup. After the free audit you get a fixed price in writing. For bigger systems we start with a short paid blueprint, so the build price is based on facts, not hope.

Will the agent do things without asking?

Not anything that matters. Sending messages to customers, spending ad money, placing orders and changing prices all go through an approval step that you control, and each agent has an off switch.

Do we need to replace our current system?

Usually not. We connect to what you already use, like your marketplace stores, POS, spreadsheets or existing ERP, and build on top of it.

Who owns the code and data?

You do. The database and accounts are set up in your company's name, and the code is handed over at the end.

Is our data safe?

We use read-only access wherever we can, keep your data in your own accounts, and only connect the systems the job needs.

How long does a project take?

A single chatbot or agent is quicker than a full ERP dashboard. You get a timeline with the fixed price after the audit, and working screens every week.

Do you make AI videos too?

Yes, through Realism Studio, our AI video studio. It makes product films and ads without a shoot, and every render is checked by a person against your real product. Futuriz AI focuses on agents and AI systems.

Free AI audit

Find out which jobs an AI agent could take off your team.

  • 30 minutes on a video call
  • We map your busiest manual jobs
  • You leave with a shortlist of what to automate first, even if you never hire us
What do you want to fix first?

We use these details only to arrange your audit. No newsletters, never shared.

Book a free AI audit